FAQ
1. How long does shipping take?
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Processing: 3-7 business days for in-stock items.
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Shipping: Small items (desk, cabinet) via parcel: 5-10 days; beds via freight: 7-20 business days. You'll receive tracking and the carrier will contact you to schedule delivery.
2. What are shipping costs?
Calculated at checkout based on size/weight. Beds have separate freight charges. Free shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly?
Yes, all items require assembly (attaching headboards, legs, shelves, doors). Instructions and tools included. Often requires two people for beds.
5. What safety standards do your products meet?
All children's furniture complies with CPSC and ASTM safety standards:
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Children's Beds: 16 CFR Part 1219/1220 (full-size cribs/non-full-size cribs), ASTM F1169, F406
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Furniture Stability: ASTM F3096 (anti-tip standards for clothing storage units)
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Toy Cabinets: ASTM F963 (toy safety) where applicable
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Lead Content: CPSIA compliant (<100 ppm)
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Surface coatings: Lead-free (<90 ppm)
6. What types of children's beds do you offer?
| Type | Sizes | Features |
|---|---|---|
| Toddler Beds | 52" x 27.5" | Low to floor, guardrails |
| Twin Beds | 39" x 75" | Standard size, various styles |
| Bunk Beds | Twin/Twin, Twin/Full | Guardrails, ladder |
| Loft Beds | Twin/Full | Desk underneath, storage |
| Daybeds | Twin | Seating and sleeping |
7. What types of small desks do you offer?
| Type | Features |
|---|---|
| Study Desks | Compact, storage shelf |
| Activity Tables | Lower height, colorful |
| Corner Desks | Space-saving |
| Adjustable Desks | Height grows with child |
8. What types of toy cabinets do you offer?
| Type | Features |
|---|---|
| Cube Storage | 4-9 cubbies, bins included |
| Bookcases | Low height, rounded edges |
| Toy Boxes | Slow-close lid (safety hinge) |
| Storage Benches | Seating with hidden storage |
9. What materials are used?
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Wood: Solid pine, MDF (engineered wood), plywood – non-toxic finishes.
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Hardware: All child-safe, no sharp edges.
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Finishes: Water-based, non-toxic paints and stains.
10. What are anti-tip devices and why are they important?
Anti-tip devices are included with toy cabinets and tall furniture. They must be attached to the wall to prevent tipping, which can cause serious injury. Follow installation instructions carefully.
11. How do I ensure my child's bed is safe?
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Follow assembly instructions exactly.
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Use the correct mattress size (no gaps).
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Ensure guardrails are properly installed (for toddler/bunk beds).
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Do not place near windows, blinds cords, or heaters.
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Check hardware periodically.
12. How do I care for my children's furniture?
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Clean: Wipe with soft, damp cloth; mild soap if needed. Avoid harsh chemicals.
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Spills: Wipe immediately.
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Check: Inspect hardware monthly; tighten if loose.
13. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).